Reviews of Carl’s TRUST: Short-Circuit the Hardwiring

“TRUST: Short-Circuit the Hardwiring is a “must read” for anyone who wants to feel good about going to the office.Carl Moore goes well beyond the basics of employment law; his focus is on sharpening our perception of the source of conflict and our skills in managing it. This important book is extremely useful for supervisors in the workplace, but also practical for anyone who wants to change her/his reaction to conflict in life – inside or outside the workplace.  Moore’s description of the negative effects of conflict takes the scope of the book beyond the workplace and into every nook and cranny of interpersonal relationships where conflict occurs.  I highly recommend this book to everyone.”

Lynne Revo-Cohen is the co-founder of the international consulting firm, NewPoint Strategies, LLC specializing in EEO, Diversity, Harassment Prevention, Team Building, Leadership Development, and Cross-cultural Competency.

“TRUST: Short-Circuit the Hardwiring is THE must-read for any manager with authority to hire, fire or manage employees. A lawyer with over 35 years’ experience in the EEO field, Carl Moore shares insights into most common pitfalls that set managers up for EEO complaints. Mr. Moore does not just discuss actual court cases to teach the fundamentals of EEO law, he takes the readers on a journey revealing the secrets of mind and emotion that make the best of managers fall victim to natural impulses, setting themselves up for avoidable complaints. Above all, he shares simple explanations and fix-it tools that would allow managers to build trusting relationships with their employees. The book actually holds rewards not just for the managers but for any reader interested in building or repairing damaged relationships.”

Raj K. Gupta, Esq., served as an administrative judge and a senior legal and policy advisor to five Presidential Appointees during his 25-year career at the EEOC. He is now a consultant in EEO and Diversity to major Corporate, Federal and State employers.